Great North Medical Group

 

Chestnut Avenue, Carcroft Doncaster, DN6 8AG | Tel: 01302 723510

Current time is 14:12 - Sorry, we're closed

Princess Street, Woodlands Doncaster, DN6 7LX | Tel: 01302 723406

Current time is 14:12 - Sorry, we're closed

Latest News (click title to open):

Children’s Vaccination schedule

GP net earnings

Zero Tolerance

This practice holds a Zero Tolerance policy, this means the Practice will not accept abusive and violent behaviour towards GP’s, staff or other patients.

The Practice has a duty of care for the health and safety of its staff and also has legal responsibility to provide a safe and secure environment.  All Patients are expected to behave in an acceptable manner (face-face or telephone) and violent and abusive behaviour towards staff or other patients may result in removal from our Practice or even legal proceedings.

Threatening behaviour or actual physical abuse towards any doctor or other member of staff will be reported to the Police.

We expect all patients to be responsible and avoid attending the Surgery if under the influence of illegal drugs or alcohol.  Alteration of prescriptions is illegal and will not be tolerated

If you are seriously unhappy with the quality of service you have the right to register with another practice without notifying us. Similarly, on the very rare occasions when a patient repeatedly ignores their responsibilities to the Practice, we have the right to remove the patient from our Practice list.

 

Examples of unacceptable standards of behaviour

  • Violence.
  • Excessive noise eg recurrent loud or intrusive conversation or shouting.
  • Threatening or abusive language involving swearing or offence remarks.
  • Derogatory racial or sexual remarks.
  • Malicious allegations relating to members of staff, other patients or visitors.
  • Offensive sexual gestures or behaviours.
  • Abusing alcohol or drugs on practice premises.
  • Drug dealing on practice premises.
  • Wilful damage to practice property.
  • Threats or threatening behaviour.
  • Theft

Zero tolerance

Our Staff have the right to be treated with dignity and respect at all times.

They should be able to do their jobs without being PHYSICALLY or VERBALLY ABUSED. 

Anyone found abusing the staff in person or on the telephone will be asked to leave the practice. This behaviour will NOT be tolerated.

Removal from the list

In exceptional circumstances, a breakdown may occur between a doctor and his patient. If the breakdown is of a serious nature e.g. serious physical or verbal abuse to any member of the practice team, the doctors may feel that the doctor/patient relationship has been compromised. Steps may be taken to have the patient removed from the doctor’s list. Where possible, conciliation would always be the preferred route. Reasons for removal will be given in writing.

Chestnut Avenue

  • Monday
    08:00 until 18:00
  • Tuesday
    07:00 until 19:00
  • Wednesday
    07:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Princess Street

  • Monday
    08:00 until 18:00
  • Tuesday
    07:00 until 18:00
  • Wednesday
    07:00 until 18:00
  • Thursday
    08:00 until 18:00
  • Friday
    08:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED